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Ask the Hospitality Answerman!

Dean Miller, National Sales Manager for Visit Fairfax in Fairfax County, Virginia, graciously agreed to answer a reader’s hotel-related question a couple of years ago, and hasn’t stopped since.

Before joining Visit Fairfax in 2005, Dean represented hotels throughout the National Capital area for fifteen years, giving him almost a quarter century of hospitality, meeting, and convention experience. He is a HUGE fan of reunions and is eager to work with reunion groups looking to meet in Fairfax County, directly across the Potomac River from Washington, DC. At Visit Fairfax, he hosts an annual reunion planning workshop each February, which always includes a tour of a local attraction. What better person to be our Hospitality Answerman?

You can contact Dean directly at (703) 752-9509 or at

Dean has asked us the note the following, though – he is NOT an attorney, and the points noted in his answers below should NOT be construed as legal advice. Legal advice should be obtained only from a licensed, practicing attorney. That said, however, Dean’s experience both in hotel and convention and visitor bureau management make him uniquely qualified to share his observations.


Starting out …
Just starting out: what questions to expect
Where, oh, where to start?
We don't know where to have our reunion
Setting the stage
Top 10 crummy "reasons" for not attending our reunion
How did my friend get such a good rate?
What are realistic expectations for hotel extras?
Before the reunion
How do I plan the reunion's "big" meal?
A hotel contract primer
What do I want in my contract?
Translating the hotel contract
What if the hotel ownership changes?
Meeting your room block
Hotel cancellation dilemma
Just before the reunion
Hail the pre-con meeting!
At the reunion
Hospitality Room: where everyone gathers!
Avoiding extra charges on your hotel bill
Making your reunion banquet affordable
Alcohol = liability
You gotta eat!
Moving from potluck to caterer


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